Complaints procedure

We strive to deliver your order complete, neat and fast to you. If you are nevertheless not satisfied with a product or our service, we would of course like to hear from you, so that we can help you satisfactorily.

You can provide your feedback via our contact form or 

In addition, the European Commission offers a platform for online dispute resolution for
consumers, which you can find at http://ec.europa.eu/consumers/odr/.

We participate voluntarily in a dispute settlement procedure.